The best refurbished providers make it possible: A MacBook Air M2 for 480 euros less than the Apple Store. With a three-year warranty. Sounds too good to be true?
It's not. Refurbished devices make that possible. And 2026 is the perfect time to do it. The European refurbished market is growing by 40 percent, and the selection of reputable retailers has never been larger.
The problem? With over a dozen providers in Germany now, it's easy to lose track. Who offers the best warranty? Where's the quality actually good? And which retailer fits your needs?
I conducted this refurbished provider test and took a close look at the eight most important providers and compared them. With current consumer test ratings, real warranty comparisons, and an honest assessment of where each retailer excels.
If you're still unsure what refurbished actually means, we've created a comprehensive guide explaining refurbished electronics.
The best refurbished providers are platforms like Back Market (German consumer test rating 1.8), Rebuy (2.2), Refurbed, and Asgoodasnew, which sell professionally refurbished electronics with at least 12 months warranty. The best provider depends on your priorities: Back Market wins for smartphones, AfB for laptops, and Swappie specializes in iPhones with up to 36 months warranty.
Quick Comparison: Best Refurbished Providers at a Glance
Before we dive into the details, here are the key facts. This refurbished comparison shows the most important differences:
| Provider | Consumer Test | Warranty | Returns | Battery Min. | Strength |
|---|---|---|---|---|---|
| Back Market | 1.8 (Good) | 12 months | 30 days | 85% | Best smartphone selection |
| Rebuy | 2.2 (Good) | 36 months | 30 days | 80% | Value for money |
| Refurbed | 2.6 (Satisf.) | 12 months | 30 days | 80% | Sustainability |
| Asgoodasnew | 2.3 (Good) | 30 months | 30 days | 80% | Long warranty |
| Swappie | N/A | 36 months | 21 days | Documented | iPhone specialist |
| AfB | 2.2 (Good) | 12 months | 14 days | Varies | Business laptops |
| Apple Certified | N/A | 12 months | 14 days | New replaced | Original quality |
| Amazon Renewed | N/A | 12 months | 30 days | 80% | Convenience |
Why Refurbished Is Booming in 2026
Before we get to individual providers: why buy refurbished at all?
The numbers speak for themselves. According to Expert Market Research, the German refurbished market will grow to 11.4 billion US dollars by 2034. This is no longer a niche market.
And customers are satisfied. 91 percent of buyers report good or very good experiences with refurbished devices. That's a remarkably high rate.
The Price Savings Are Real
Stiftung Warentest (Germany's most trusted consumer testing organization) documented it clearly:
Windows laptops: 850 to 1,200 euros savings
MacBooks: 160 to 480 euros cheaper
Smartphones: Over 230 euros for iPhones, over 300 euros for Samsung
These aren't marketing claims. They're test results from Germany's most respected consumer organization. 480 euros. That's not pocket change – that's two months of a train pass or a complete vacation.
The Environmental Factor
The numbers get even more impressive. According to Impakter, a refurbished smartphone saves 77.59 kg of CO2 compared to a new device. That's roughly equivalent to what 3.5 trees absorb in a year.
The effect is even larger for laptops. GreenCitizen shows: Refurbished laptops cause only 6.32 percent of the CO2 emissions of new devices. Depending on the model, that's a reduction of 69 to 83 percent.
The 8 Best Refurbished Providers in Detail
Enough theory. Let's see who actually delivers – and where you need to be careful.
Which are the best refurbished providers for you? Here's the detailed refurbished comparison:
1. Back Market: Test Winner for Smartphones
Consumer Test Rating: 1.8 (Good) for smartphones
Back Market launched in 2014 as a French marketplace and today connects you with over 1,500 certified retailers. The result: huge selection, intense price competition.
The Strengths:
Highest battery minimum on the market: at least 85% capacity
Consumer test winner for smartphones
5% student discount (directly at checkout)
30-day return policy
4.52/5 stars from over 92,000 reviews
The Catch: Back Market doesn't sell directly but facilitates. Quality depends on the individual seller. Pay attention to seller ratings. If problems arise, you sometimes have to communicate with the seller instead of Back Market directly – that can be more complicated.
The Back Market reviews from customers are consistently positive, as the high rating shows.
Right for you if you want the largest smartphone selection and are willing to check seller ratings. At refurbito you can compare iPhone prices from all sellers and find the best deal for your desired model.
Back Market is among the best refurbished providers for smartphone buyers. More details in the Back Market seller profile.
2. Rebuy: 36 Months Warranty – Longer Than Apple
Consumer Test Rating: 2.2 (Good) for smartphones
36 months warranty. That's three times longer than legally required – and longer than most new devices. Rebuy is a Berlin-based company that purchases devices, refurbishes them themselves, and sells them directly.
What Sets Rebuy Apart:
36 months warranty (one of the longest on the market)
German company with German support
Can trade in old devices
30-day return policy
Transparent condition descriptions
What to Watch Out For:
Prices sometimes run slightly above market average. But you also get triple the warranty time and a direct contact in Germany.
With 36 months warranty, Rebuy positions itself as one of the best refurbished providers for security-conscious buyers.
Ideal for: Buyers who value long warranty protection and German customer service.
3. Refurbed: The Sustainability Champion
Consumer Test Rating: 2.6 (Satisfactory)
Refurbed was founded in Vienna in 2017 and has specialized in the German-speaking market. The special feature: a tree is planted for every device sold.
What Sets Refurbed Apart:
Tree planting campaign with every purchase
Strict selection of partner retailers
30-day trial period
Focus on sustainability and carbon neutrality
Good customer rating: 4.30/5 (over 52,000 reviews)
What to Watch Out For:
According to Zeit-Geist Magazine, the minimum battery capacity at 80% is somewhat lower than at Back Market. The consumer test rating of 2.6 is also weaker than the competition.
For environmentally conscious buyers, Refurbed belongs to the best refurbished providers in the German market. Learn more in the Refurbed seller profile.
Ideal for: Environmentally conscious buyers who prioritize sustainability over the absolute lowest price.
4. Asgoodasnew: The Warranty King
Consumer Test Rating: 2.3 (Good)
Asgoodasnew is a German company distinguished by particularly long warranty periods.
What Sets Asgoodasnew Apart:
30 months warranty on all devices
Own refurbishment center in Germany
30-day return policy
Free shipping
Strong selection of Apple products
What to Watch Out For:
Prices tend to be slightly higher. But 30 months warranty is more than double the legally required 12 months.
Thanks to the 30-month warranty, Asgoodasnew ranks among the best refurbished providers for buyers seeking maximum security.
Ideal for: Buyers who want maximum security and are willing to pay a bit more for it.
5. Swappie: Just iPhones. But Really Good.
Consumer Test Rating: Not tested (iPhones only)
Swappie does one thing: refurbish iPhones. No Samsungs, no laptops, no smartwatches. This specialization pays off.
Why Swappie Works:
36 months warranty (longer than Apple itself)
Only iPhones – genuine expertise instead of everything-store
Battery capacity individually documented
Own refurbishment centers
Trusted Shops rating: 4.48/5
The Downside: 21 days returns instead of 30. That's legal, but nine days less to test. And of course: if you don't want an iPhone, you're in the wrong place.
Buy here if you're specifically looking for an iPhone and want maximum warranty coverage.
6. AfB: The Test Winner with a Social Mission
Consumer Test Rating: 2.2 (Good) for laptops, test winner in category
Over 500 employees, many with disabilities. AfB is a non-profit IT company that combines professional IT refurbishment with inclusive employment. On top of that, they won Stiftung Warentest as the best source for refurbished laptops.
What Sets AfB Apart:
Test winner at Stiftung Warentest for refurbished laptops
Social enterprise (inclusive employment)
Strong selection of business laptops (ThinkPad, EliteBook) – compare ThinkPad offers
Affordable prices through bulk purchasing from corporate hardware
What to Watch Out For:
Only 14 days return policy (legal minimum). The range focuses on business devices, smartphones are rare.
Ideal for: Laptop buyers, especially for business devices. If you're specifically looking for a MacBook, you can compare MacBook prices at refurbito and find the best offers. And for anyone who wants to do good with their purchase.
7. Apple Certified Refurbished: The Original
Consumer Test Rating: Not in the tests
Apple itself sells refurbished devices directly. The Apple Refurbished website offers MacBooks, iPads, Apple Watches, and more.
What Sets Apple Certified Apart:
Full manufacturer warranty (12 months)
New battery in all devices
Original packaging and accessories
AppleCare+ can be added
Highest quality standards
What to Watch Out For:
Only 14 days return policy. And prices are higher than third-party providers. Savings typically range from 15 to 20 percent, while third-party providers often offer 30 to 40 percent discounts.
Ideal for: Apple fans who won't compromise on quality and appreciate manufacturer support.
8. Amazon Renewed: The Convenience Champion
Consumer Test Rating: Not tested
Amazon Renewed is Amazon's own category for refurbished products.
What Sets Amazon Renewed Apart:
12 months Amazon Renewed Guarantee
30 days free returns
Prime shipping available
Familiar Amazon interface and customer service
At least 80% battery capacity
What to Watch Out For:
Amazon is a marketplace. Quality depends heavily on the respective seller. Read reviews carefully. However, Amazon customer service is typically accommodating if problems arise.
Ideal for: Amazon regulars who appreciate the familiar shopping experience and known customer service.
Marketplace vs. Direct Retailer: Which Is Better?
Not all providers work the same way. One detail many overlook: Are you buying from a marketplace or a direct retailer?
Marketplaces (Back Market, Refurbed, Amazon Renewed)
You're not buying from the platform itself, but from one of hundreds of sellers there. The platform only facilitates.
What This Means:
Huge selection because many sellers compete
Often lower prices through competition
But: Quality varies. A 5-star seller isn't the same as one with 3 stars.
Complaints go through the seller, not the platform – can be more complicated
Direct Retailers (Rebuy, Asgoodasnew, Swappie, AfB)
These companies buy devices themselves, refurbish them, and sell them directly.
Advantages:
Consistent quality
Direct contact person
Simpler complaints process
Disadvantages:
Often slightly higher prices
Smaller selection
For your first refurbished purchase, I'd recommend a direct retailer. The experience is simply less complicated. Those with experience who know what to look for often find better deals on marketplaces.
Understanding Condition Grades: What You Need to Know
One point that causes a lot of confusion: condition grades are not standardized. Each provider defines them differently.
As Refurbed explains, "Excellent" means no scratches visible from 30 cm distance. At other providers, "Excellent" can mean something completely different.
Typical Condition Grades
| Designation | Meaning (typical) | Price Discount |
|---|---|---|
| Like New / Excellent | No visible signs of use | 15-25% |
| Very Good | Minimal scratches, only visible on close inspection | 25-35% |
| Good | Visible signs of use, fully functional | 35-45% |
| Acceptable | Significant signs of use, works | 45-55% |
My tip: Always read the provider's specific condition descriptions before ordering. In our comprehensive guide to condition grades we explain exactly what to look for with each condition. And if you're using the device with a case anyway, "Good" is often perfectly sufficient.
I bought my last iPhone in "Good" condition. Had a few scratches on the frame. Three days later the case was on – could have been "Like New" for 80 euros more.
Battery Minimum: The Important Difference
Minimum battery capacity varies considerably:
Back Market: 85% (highest)
Rebuy, Refurbed, Asgoodasnew: 80%
Swappie: Individually documented
Apple Certified: New battery (100%)
For smartphones, this matters. A device with 80% battery capacity lasts noticeably shorter than one with 100%.
Warranty & Returns: The Legal Situation
The German Consumer Protection Agency explains the important difference:
Legal Warranty
For used devices, retailers are required to provide at least 12 months warranty. That's mandatory, not optional. The warranty covers defects that were already present at the time of purchase.
Voluntary Guarantee
The guarantee is an additional voluntary service from the retailer. Here, the best refurbished providers significantly exceed legal requirements. In our detailed warranty comparison of all sellers you can see at a glance which providers offer the longest warranty periods:
Swappie: Up to 36 months
Rebuy: 36 months
Asgoodasnew: 30 months
MediaMarkt Refurbished: 24 months
Back Market, Refurbed, AfB, Apple, Amazon: 12 months
Return Policy
With online purchases, you always have at least 14 days withdrawal right. Most providers go beyond that:
30 days: Back Market, Rebuy, Refurbed, Asgoodasnew, Amazon Renewed
21 days: Swappie
14 days: AfB, Apple Certified
Quality Reality Check: What You Should Know
I want to be honest here. Refurbished devices aren't perfect. Stiftung Warentest found defects in 9 out of 45 tested smartphones. That's 20 percent.
That sounds like a lot at first. 20 percent! But hold on: All tested devices had warranty. Every defect was claimable. And most customers didn't even notice the problems in everyday use.
The key insight: With the best refurbished providers, the question isn't whether you might get a device with a small defect. It's how well the return and warranty system works when that happens.
That's why my advice: Focus less on "Excellent" condition and more on long warranty periods and hassle-free returns. With Rebuy's 36 months warranty and 30 days returns, you're better protected than with a no-name dealer offering "Like New" without backup.
What to Watch Out For (Warning Signs)
The German Consumer Protection Agency warns about certain practices:
Vague discount promises ("up to 70% cheaper" without reference price)
Stock photos instead of real product images
Hidden shipping costs (sometimes 10-20 euros extra)
Unclear condition descriptions
All eight providers in this comparison are free from these issues. But if you're buying from unknown retailers, be careful.
Environmental Impact: The Underrated Advantage
Quick detour to sustainability. Not because I want to convert you, but because the numbers are genuinely impressive.
For every million refurbished smartphones, 16,000 tons of raw materials are saved. Including gold, silver, and rare earth elements whose mining causes massive environmental damage.
A single refurbished smartphone:
Saves 77.59 kg CO2
Prevents 178.2 g of electronic waste
Conserves 243.3 kg of raw materials
The effect is even larger for laptops. Buying your next MacBook refurbished instead of new avoids up to 83 percent of CO2 emissions.
This is also why the EU's Circular Economy Act from 2026 aims to further strengthen the refurbished market.
Best Refurbished Providers for Every Scenario
After the refurbished comparison of the eight providers, here's the concrete recommendation for each scenario:
Best Smartphone Deal: Back Market
Test winner at Stiftung Warentest. 85% battery minimum (higher than all others). Huge selection. For smartphones, the clear number one. At refurbito you can compare all refurbished smartphones, whether iPhone, Samsung, or Google Pixel.
Best iPhone Specialist: Swappie
If you're specifically looking for an iPhone and want maximum warranty: Swappie with 36 months.
Best Laptop Provider: AfB
Test winner at Stiftung Warentest for laptops. Especially strong with business devices like ThinkPads. Plus: social enterprise.
Best Warranty: Rebuy or Swappie
Both offer 36 months. Rebuy has the broader selection, Swappie is the iPhone specialist.
Best Quality Control: Apple Certified
If quality matters more than price: Apple completely replaces batteries and delivers with original accessories.
Best Sustainability Focus: Refurbed
The tree per device is more than marketing. Refurbed has the strongest sustainability focus.
Best Convenience: Amazon Renewed
You're an Amazon regular and want the familiar experience? Amazon Renewed delivers.
Best Value for Money: Back Market or Rebuy
Back Market for the broadest selection and often lowest prices. Rebuy for German service plus top warranty.
Conclusion
The best refurbished providers offer better quality in 2026 than ever before. With providers like Back Market, Rebuy, and Asgoodasnew, you get professionally refurbished devices with long warranties at significantly lower prices than new.
What you should do now: Choose the device you want. Then check prices at two to three providers from this comparison. Differences can be hundreds of euros.
Even faster at refurbito – you see all providers at a glance and save yourself the tab-hopping between eight different websites.
Whether Back Market, Rebuy, or Asgoodasnew – the best refurbished providers in Germany today offer professional quality with long warranties and fair prices.
This guide is updated annually to incorporate new consumer test results, provider changes, and market developments. Last update: January 2026.